FAQ

Frequently Asked Question

Q: How fast are orders shipped out?

A: Art of Play generally ships all orders out within 24h on business days.

Q: What is the average delivery time?

A: U.S. orders arrive within 3-5 days. International orders arrive on average within 21 business days. 

Q: Is tracking included with the shipments?

A: Yes and No. All U.S. orders include tracking. If your shipping address is outside U.S. then tracking is included only to some destinations with USPS First Class Mail International and USPS ePacket. If you are located in EU then tracking is included.

Q: What should i do when i have a problem with the order or package received?

A: Contact our customer service as soon as possible. contact@geminidecks.com