FAQ


Frequently Asked Question

Q: How fast are orders shipped out?

A: Gamblers Warehouse generally ships all orders out in 24h on business days. Sometimes it may take up to 48h.

Q: What is the average delivery time?

A: U.S. orders arrive within 5-7 days. International orders arrive on average within 3-5 weeks. The delivery time depends on location and the selected shipping method. Cheaper shipping methods take longer to arrive.

ePacket with tracking: 2-3 weeks

USPS First Class International Mail: 3 weeks

IPA International Airmail: 4-5 weeks

Q: Is tracking included with the shipments?

A: Yes and No. All U.S. orders include tracking. If your shipping address is outside U.S. then tracking is included only to some destinations with USPS First Class International and ePacket shipping options.

IPA Internation Airmail (the cheapest option) does not include tracking. 

Q: When does the tracking status become active for international orders?

A: If you selected USPS First Class International or ePacket shipping option then the tracking becomes available once the packages arrive at the Michigan USPS distribution centre. This can take about 6-8 business days once the package is shipped out from Gamblers Warehouse located in Texas.

Q: USPS Tracking shows "Status not available". When can I see the tracking information?

A: "Status not available" means that the package hasn't arrived at the Michigan distribution centre yet. International packages do not include tracking within U.S. Tracking becomes available once the packages are scanned in at the distribution centre.